Prepares authorization packets and tracks them to decision.
Every Integra agent works inside rules defined by your practice, records what it does, and hands off to a named human role when a situation falls outside its guardrails.
Pilot
Prior Auth Agent
Prepares authorization packets and tracks them to decision.
More ai agentic workforce
Conductor
OrchestratorThe orchestration agent that routes work between specialists, enforces your rules and keeps humans in control.
- Routes each request to the right specialist agent
- Applies practice policies and escalation rules
- Maintains a single patient-level conversation record
Front Desk Twin
Digital front deskA voice and chat twin of your front-desk team, trained on your scripts and tone.
- Answers calls, texts and web chat
- Handles routine questions and directions
- Collects details and routes urgent concerns
Scheduling Agent
SchedulingBooks, reschedules and backfills appointments within your scheduling rules.
- Visit-type and provider matching
- Waitlist backfill
- Confirmations and reminders