Start small. Expand when you are ready.
Phased deployments with a clear scope, a business associate agreement and no surprises.
Foundation
For practices starting with a few high-impact workflows.
- Up to 3 providers
- 3 agents of your choice
- Digital front desk (chat and SMS)
- Asynchronous intake
- Standard guardrail library
- Business associate agreement
- Email support
Practice
The full agentic workforce for a busy specialty practice.
- Up to 10 providers
- All available agents
- Voice front desk and scheduling
- Provider digital twin video
- Prior authorization drafting
- MA microlearning library
- Human-in-the-loop console
- Priority support and onboarding
Enterprise
For multi-location groups and health systems.
- Unlimited providers and locations
- Custom agents and integrations
- Dedicated environment and keys
- Advanced analytics
- Security review and custom BAA terms
- Dedicated success manager
Implementation is scoped per practice and delivered in phases. Contact us for annual and multi-location terms.
Included with every plan
Business associate agreement
Signed before any PHI is handled.
Security safeguards
Encryption, MFA, role-based access and audit logs.
AI disclosure
Built-in patient disclosure language.
Human oversight
Approval workflows and one-click takeover.
Frequently asked questions
Are patients told they are talking to an AI?
Yes. Every twin and agent discloses that it is an AI assistant, and video twins are labeled as AI-generated.
Whose likeness and voice are used for digital twins?
Only people who have given written consent. Consent can be withdrawn at any time and the twin removed.
Is patient data used to train AI models?
No. PHI, transcripts, recordings and patient photos are never used to train or fine-tune public or commercial foundation models. Generative AI processing runs with data-use opt-out and zero-data-retention settings.
Do you sign a business associate agreement?
Yes. Integra operates under a business associate agreement with every covered-entity customer and applies the safeguards it describes.
Do the agents give medical advice or diagnose?
No. Agents handle operational tasks and apply clinician-authored rules. Anything clinical or uncertain is escalated to a human.
Which systems do you work with?
Integrations are scoped per practice. We begin with workflows that need the fewest connections and add integrations with your EHR and practice-management systems as available.
How does a deployment work?
Deployments are phased. We start with one or two workflows, validate them with your team, and expand once you are comfortable.
See a digital twin of your front desk in action
Book a 30-minute walkthrough tailored to your specialty and your workflows.