A team of specialist agents, coordinated and accountable

The orchestration agent that routes work between specialists, enforces your rules and keeps humans in control.

• Routes each request to the right specialist agent
• Applies practice policies and escalation rules
• Maintains a single patient-level conversation record

A voice and chat twin of your front-desk team, trained on your scripts and tone.

• Answers calls, texts and web chat
• Handles routine questions and directions
• Collects details and routes urgent concerns

Books, reschedules and backfills appointments within your scheduling rules.

• Visit-type and provider matching
• Waitlist backfill
• Confirmations and reminders

Collects history, medications, insurance and photos before the visit and summarizes them for the care team.

• Guided conversational intake
• Secure photo and document capture
• Structured pre-visit summary

A consented video and voice twin of a physician for education, instructions and check-ins.

• Script approval workflow for the physician
• Personalized post-procedure videos
• Labeled as AI-generated

Microlearning modules and point-of-care answers for medical assistants.

• Role-specific bite-sized modules
• Protocol and checklist assistant
• Completion tracking

Prepares authorization packets and tracks them to decision.

• Payer-specific packet drafts
• Documentation gap checks
• Status tracking

Applies clinician-authored rules to sort messages by urgency and answer routine questions.

• Urgency scoring from your rules
• Red-flag escalation
• Routine answers from approved content

Verifies coverage, follows up on claims and drafts denial appeals.

• Pre-visit eligibility checks
• Claim-status follow-up
• Denial classification and draft appeals

Keeps recall lists current and patients engaged with personal, respectful outreach.

• Recall by clinical interval
• Treatment-series reminders
• Feedback requests

Drafts visit notes and coding suggestions for provider review.

• Draft note generation
• Coding suggestions with evidence
• Provider-in-the-loop sign-off

Monitors agent activity, access patterns and policy adherence.

• Audit log for every action
• Anomaly alerts
• Policy Q&A